AI Services

Effective information management (IM) is crucial to AI as it ensures the availability, quality, and integrity of the data that AI systems rely on.

By ensuring that data is accurate, complete, and up-to-date, IM supports the development of reliable AI models that can generate meaningful insights and make accurate predictions.

IM supports AI by implementing data governance practices that address data privacy, security, and compliance. These practices ensure that data used in AI applications adheres to legal and ethical standards, protecting sensitive information and maintaining stakeholder trust.

i3 Ltd provides a range of AI Services including:

• AI Ethics

• AI Governance

  • AI Dashboards & Metrics

  • AI Risk Assessments

• ESG AI Assessments

• Privacy Impact Assessments (for example, PIAs for Copilot)

• Training & change management

Effective AI Governance is critical to avoid risks

The real-world stories below highlight the critical need for effective AI governance due to the wide range of risks associated with AI:

• Algorithms used in the U.S. criminal justice system were biased against Black people, mislabeling twice as many Black individuals as high risk for reoffending compared to white individuals.

• A Dutch tax authority algorithm falsely accused over 20,000 families of childcare benefit fraud, resulting in several suicides and more than a thousand children being placed in foster care, which led to the government's resignation.

• Amazon abandoned an AI recruitment tool that discriminated against female candidates due to its training on data from predominantly male applicants over the past decade.

Useful Links

• AI Forum New Zealand

• Algorithm Impact Assessment toolkit (New Zealand)

• Future of Life Institute The mission of the Institute is to steer transformative technology towards benefitting life and away from large-scale risks.

• Government Chief Digital Officer (GCDO) NZ Guidance and research for AI use in the public service

• Microsoft Copilot for Microsoft 365 Optimization Assessment This tool analyses your computing environment and provides recommendations to optimise Copilot.

• Microsoft Adoption - Copilot for Microsoft 365 Contains a wide range of resources.

• NIST AI Risk Management Framework NIST has developed a framework to better manage risks to individuals, organizations, and society associated with artificial intelligence (AI).

• Office of the Privacy Commissioner NZ AI and the Information Privacy Principles

• What will our Society Look Like when AI is Everywhere? While this article was written in 2018 it contains some thought provoking points that are still highly relevant today.